As if knowing what questions to ask in a regular interview isn’t hard enough, try preparing questions when interviewing remote staff. While many of the tried-and-tested interview questions still apply, there are some unique concerns you need to address when getting to know a remote worker.
For starters, there’s distance. It’s not unheard of for some managers to have never met all their remote employees even once. Many employment agencies know that because of the unique demands of remote working (also known as telecommuting), not everyone is an ideal match for this work structure.
As such, it’s important to ask the right questions in an interview. Consider the following questions to help you uncover top-quality remote employees.
How Good Are You at Managing Your Time and Workload?
Because remote employees work on their own —with some supervision, of course, but nothing compared to working in an actual office — it’s important to look for someone who knows how to manage their own time and workload. Autonomy can be liberating to workers, but it can also be disastrous if given to someone with poor time-management skills.
Are You Proactive About Constant and Quick Communication?
A remote worker’s effectiveness depends highly on how quickly they can get in touch with you and vice versa. You need someone who can let you know right away if a project or task has gone awry, or conversely, when something positive has happened. Simply put, constant communication is key to compensating for the lack of face-to-face interactions.
Would You Rather Work in the Office or Remotely?
If you specifically need a remote worker, you’re better off hiring someone who wants to work remotely, instead of someone who’s willing to take on any opportunity. While a can-do attitude certainly has its merits, not everyone is cut out for remote work: Someone who wants to work at home is also more likely to have experience with remote work, making that issue one less headache for you.
How Do You Feel About Our Product/Service?
You can never go wrong with hiring an employee who’s actually enthusiastic about your product or service. This is especially important when interviewing someone who’ll be working with you remotely. Remote workers are faced with your product every day — no commute or office distraction to take their mind off work. So, it helps if a candidate actually likes your product or service.
What’s Your Work Environment Like?
A remote worker’s working environment is critical to ensuring they’re able to work uninterrupted. This is especially important if you’re interviewing a potential virtual assistant, who needs to work in a quiet space.
But if your job opening is for the position of a web developer, programmer, or writer, you can expect candidates to expect a little more freedom in working environments, and that’s perfectly OK, provided it doesn’t affect their productivity.
For more insights on hiring remote workers, get expert advice from Integrity Staffing Professionals! With more than 50 years of experience helping companies connect with job searchers, we can take care of the dirty work for you. Contact us at 805-482-8700 today!